Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 2 - 4 business days
  • Europe : 1 - 2 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

See item details for return and exchange eligibility.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Wholesale availability

We happily accept wholesale orders. Please contact us for details or use coupon code GOODEAL to save 15% off of orders over $300, OR WHLSALE to save 20% off orders over $500.

Custom and personalized orders

We do not custom cut or carve stone. We also do not do custom silver work. Generally, we do not split strands of beads upon request..

Shipping Insurance

We recommend adding on shipping insurance when purchasing orders of high value. At checkout, we offer the option to add on insurance for a scale of values.

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